Patients and their families are at the heart of everything we do as a Trust and this week, we are proud to launch our new Patient Experience and Involvement Strategy for 2022-25, which sets out how we intend to build on the fantastic work we already do to deliver high quality and compassionate care.
Our new Patient Experience and Involvement Strategy sets out tangible and measurable actions which will help transform the experience of patients and ensure that they are fully involved in the decision making around their care.
Our patients, families, carers, colleagues, and governors are our strongest partners. They have played a key role in helping us to co-produce our vision, strategy and implementation plan and they will be key in ensuring that we deliver our vision.
Listening to the lived experience of our patients presents us with a brilliant opportunity to improve existing services and find new and better ways to meet the needs of our patients and their families.
Thank you to everyone who has been involved with the development of this strategy. Patient Experience is everybody’s business - and we can’t deliver this strategy without you. We look forward to working with you to embed great patient experience in everything we do.
If you’d like to get involved and help us to deliver our Patient Experience and Involvement Strategy, please get in touch with our Patient Experience and Involvement Lead at: Alison.Cookson@lthtr.nhs.uk.