Caring and compassionate
We treat everyone with dignity and respect, doing everything we can to show we care.
We respect, value and respond to every person’s individual needs.
Seeking to involve
We will always involve you in making decisions about your care and treatment, and are always open and honest.
We work together as one team, and involve patients, families, and other services, to provide the best care possible.
Taking personal responsibility
We each take personal responsibility to give the highest standards of care and deliver a service we can always be proud of.
Our purpose is to be recognised as the centre for acute and specialised hospital services in Lancashire and South Cumbria, providing the highest standards of compassionate, safe care that gives our patients a positive experience, excelling in research, innovation and teaching, developing our staff to reach their potential, and improving the health and wellbeing of our diverse communities.
Our values – simple things make the difference
We’ve been working with patients and staff to translate our values into some simple, practical actions that will make a real difference to everyone’s experience of care.
We will ALWAYS :
A Ask your opinion and find out what we can do to meet your needs
L Listen to you and involve you in decisions about your care
W Welcome you and show you respect
A Assist and care for you in order to meet your needs
Y Treat you as you would like to be treated
S Recognise and be sensitive to your individual needs