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Patient Contribution to case notes – PCCN

The PCCN is your voice to help us improve our services.

It is a document for our patients and families to use which encourages the conversation to be around what is important and what matters to you.

The booklet gives you space to write about what you want to know, about your progress and what questions you might have that you want to discuss.

You will receive the booklet at pre-op and are encouraged to start filling it in before you come into hospital.

If you require some general information on how to use our PCCN booklets, please read the PCCN Guide

If you have had any type of surgery, please use the GENERAL PCCN booklet

If you have already had a stoma, please use the SPECIALTY PCCN booklet

The diary aims to concentrate on areas that are of importance to you. It is divided into the following headings

  • A summary of your journey from the time of your referral to diagnosis, tests done and clinic visit outcome. This is a page length for you to share your feelings about your journey up and until the time of your admission.
  • Your daily progress in your own words.
  • Any issues or concerns you want to address about your care
  • What you need to do to enhance your recovery.

We aim for this diary to be part of our daily ward rounds where nurses and doctors read and act on what is important to you as written in your diary. We hope to get you very much engaged in your own treatment by actively participating in this diary.

If you have any thoughts or ideas around this booklet and what we can do further to help please email patient or contact our Patient Experience and Involvement Lead on 07912 234577

Patient Contribution to Case Notes Video

Patient Contribution to Case Notes Video - BSL

Get in touch

Chorley and South Ribble Hospital

Preston Road



01257 261222

Royal Preston Hospital

Sharoe Green Lane




01772 716565

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