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Update to Inpatient Visiting Arrangements and Outpatient Appointments

Updated 14 April 2022

Adult Inpatient visiting is currently available between the hours of 1pm – 3pm and 6pm – 7pm at Royal Preston Hospital and Chorley and South Ribble Hospital, seven days per week.

A controlled booking system is in place to enable one visitor per patient to visit once per day up to a maximum of one hour. This can be a different visitor each day.

All visiting arrangements must be made directly with the ward in advance.

It is important to note that our hospitals are currently very busy and visitor parking is limited. Visitor parking at both Royal Preston Hospital and Chorley and South Ribble Hospital can be located on our site maps available here .

In recognition of the pressures on our car parks at Royal Preston Hospital during weekday afternoons, a free park and ride shuttle service is in operation from Preston Business Centre between 12.15pm – 4pm. Preston Business Centre, off Sharoe Green Lane, is roughly one mile away and will be a 5 minute shuttle journey between sites. Full details of the free park and ride shuttle service is available here .

If the above times do not suit the ward or visitor or patient requirements then alternative timings can be made - however the above principles still apply.

In order to gain access to the ward, all visitors must not be Covid-19 positive, must not have Covid-19 symptoms, be awaiting the result of a PCR swab or be in a self-isolation period.

(Please note that the list of COVID-19 symptoms has extended to flu and common respiratory infections which include: continuous cough; high temperature, fever or chills; loss of, or change in, your normal sense of taste or smell; shortness of breath; unexplained tiredness, lack of energy; muscle aches or pains that are not due to exercise; not wanting to eat or not feeling hungry; headache that is unusual or longer lasting than usual; sore throat, stuffy or runny nose; diarrhoea, feeling sick or being sick.)

Please be aware that some specific wards or areas may still have visiting restrictions in place, so visitors should always contact the ward in advance.

We are sure you will understand that COVID-19 measures still apply to the NHS, including social distancing and hand hygiene practices. All visitors, unless exempt, must also wear a face mask and any PPE that the clinical area recommends.

 

Adult Inpatient Visiting - patients with additional support needs:

  • Extended visiting for up to a maximum of 2 nominated people for patients receiving End of Life Care.
  • Extended visiting to one nominated person to provide carers support to patients with additional needs, including patients with a cognitive impairment / learning disability / autism / visual / auditory impairment / language barriers. Other needs may be allowed but please discuss with the clinical team.

Emergency Department:

Please note: The Emergency Department is not an inpatient area.

There is no general visiting for the Emergency Department.

Patients with additional support needs may be accompanied by a single carer, and two visitors are permitted for patients receiving end of life care.​

Children’s Assessment Unit and Children's Day Case Visiting:

  • One parent / guardian can be present with their child
  • You can read our full Children’s Assessment Unit and Children's Day Case Visiting Guidance here 

Children’s Ward Visiting:

  • Both parents / guardians can be present with their child. You can read our full Children’s Ward Visiting Guidance here .

Maternity Unit Visiting:

  • Two birthing partners can be in attendance for labour and birth on Delivery Suite / Birth Centre.
  • One named partner can provide support on the Maternity Wards at all times.
  • One support partner can attend all hospital outpatient appointments and all scans.
  • Maternity Unit Visiting Guidance available here .
  • All pregnant women and people, including their support partners are required to arrange their own lateral flow test 24 hours before they come to attend any early pregnancy or antenatal appointment, ultrasound scan or consultation both in the hospital and community settings. Read the full Lateral Flow update here .

Neonatal Unit Visiting:

  • Both parents can be present with their child
  • Neonatal Unit Visiting Guidance available here .
  • All women including their support partners are asked to arrange their own lateral flow test 24 hours before they come to attend any neonatal appointment. Read the full Lateral Flow update here .

Outpatient appointments:

Patients should attend outpatient appointments alone to reduce the spread of infection.

When patients are unable to attend alone, for example require carers support, including patients with a cognitive impairment/ learning disability/ autism/ visual/ auditory impairment/language barriers, one person may accompany the patient to the appointment. Other needs may be allowed but please discuss with the clinical team.

If patients are concerned that the outpatient appointment could potentially involve the delivery of upsetting/distressing news, for example test results or diagnosis, this can be discussed with the nursing team in the department prior to the appointment, and arrangements made for one person to accompany them.

Accompanying family members/relatives/loved ones must NOT attend the hospital if they meet any of the visitor exclusion criteria including; Covid-19 symptoms, are Covid positive or are required to self-isolate.

Other information

If visitors are unable to wear masks due to medical reasons, please consider if visiting the hospital is absolutely necessary and if so please inform the staff.

A small number of people are unable to wear masks due to underlying medical conditions. We ask our staff to promote good infection prevention practice and as such visitors not wearing a mask will be asked, using a polite approach, why this is. Please do not be offended if you are asked on more than one occasion, the staff are aiming to prevent the spread of infection.

Our staff are authorised to deny access to visitors who refuse to comply with infection control requirements including mask-wearing. Where visitors provide evidence of medical exemption from mask-wearing, access will be granted at the discretion of staff on duty.

We review these arrangements on a regular basis and in the context of the environment we are providing care in.

Thank you for your continued support and understanding at this challenging time.

 

Get in touch

Chorley and South Ribble Hospital

Preston Road

Chorley

PR7 1PP

01257 261222

Royal Preston Hospital

Sharoe Green Lane

Fulwood

Preston

PR2 9HT

01772 716565

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