Musculoskeletal - Therapy services

Musculoskeletal Outpatients

Who we are

The Musculoskeletal Outpatients Physiotherapy Team is based at both Royal Preston Hospital and Chorley & South Ribble Hospital. The team is made up of Specialist physiotherapists and therapy assistants who are all passionate about offering a high quality service to our patients.


As an MSK Physiotherapist I will see my patients at a convenient time for them, in a safe and welcoming environment. I will be a caring and knowledgeable Physiotherapist. I will listen empathetically to their needs, treat them with dignity and provide high quality, effective treatment and information, to help them achieve their personal goals.

Our area of speciality is in the assessment and management of musculoskeletal conditions (conditions which affect the bones, joints, muscles, ligaments in your body). We receive referrals mainly from our colleagues in orthopaedics, the urgent care and emergency departments, and neurosurgery. We do not accept GP referrals.

What we do

As we are an acute hospital, the majority of our patients are recovering from a traumatic injury or surgery. Our role is to support your recovery, enabling the return of normal movement and function in order that you can return to work and doing the usual activities which you enjoy.

All treatment is individualised to each patient, and so we will work with you from the beginning to establish your realistic goals for treatment.

We encourage patients to take an active role in their own recovery and we will develop a self-management plan for you to incorporate at home. This will usually include some simple exercises to enable you to restore normal movement, strength, balance and function.

We also take a holistic approach to treatment, incorporating the social, cultural and psychological factors which may have an impact on your recovery.


Physiotherapists use their expertise, the best available and up to date evidence and clinical experience to inform their decisions regarding individual treatment for each patient. Some of the treatment options which may be offered for your individual needs include:

Exercise therapy: Including individualised home based exercises to improve your muscle strength, increase your joint range of movement, and improve balance and general fitness.

Gym classes: We have a large gym space at both sites which allows for group classes. This allows you to use some of the more specialised gym equipment that you may not have at home in order to progress your rehabilitation. This can also be offered on a 1:1 basis if the group class is not suitable.


Manual Therapy: This can include soft tissue and joint mobilisation which may be used in addition to your exercise programme if required.



Your Appointments

As part of our response to the COVID-19 (Coronavirus) pandemic we are now offering video and telephone consultations to many of our patients. How your appointment will be conducted will be explained to you when your appointment is made. This will mainly be by telephone or video consultation using an Attend Anywhere secure NSH video call service for patients.

For an Attend Anywhere appointment you will receive an e-mail with information on how to access the virtual waiting room in order to be seen by your therapist. It is important that you read this information carefully so that you are prepared for your appointment. Please do not hesitate to contact us if you have any problems.  ??? can you add link to web page Attend Anywhere-Patient Outpatient Video Consultation

How it is arranged

Once we have received your referral, a member of the physiotherapy team will decide how soon you need to be seen and by whom. They will then pass this information to the administration team who will contact you by telephone or post about your appointment. Subsequent appointments will be arranged with you while you are in the clinic. You may receive a text message reminding you of your appointment.

What to do if you cannot make an appointment

If you need to change an appointment, please contact us on the telephone numbers below.

If you cannot make your appointment, please contact us to let us know as soon as possible so that we can rearrange your appointment. Failure to attend your appointment may lead to you being discharged from the service.

How long it will take

Your first appointment is usually between 30 minutes to one hour. Subsequent appointments are usually 20 minutes. As we run a very busy clinic, it is important that you attend your appointment on time. If you are late, you may be asked to rearrange your appointment.

What it will involve

We will use this time to find out a little more about you, ask you some questions about your condition and how it is affecting you, and develop a joint management plan. We may also complete a physical examination. This may include feeling the area affected, and assessing your joint movement, muscle strength, and balance.

What I need to wear

If you are being treated via video clinic or if you are attending the hospital clinic it is important that you wear, or bring with you, appropriate clothing so that we can fully observe the body part being treated if required, for example shorts or loose fitting exercise appropriate clothing/ footwear. If it is your neck, shoulder or back that is affected we may ask you to remove your shirt, this will be done in a private clinic space to protect your dignity.

How often I need to attend

The length and frequency of your treatment will depend on how you are recovering from your injury. For some operations, there are specific guidelines with timeframes and milestones to work towards in order for you to progress with your rehabilitation. We will work closely with you to ensure that you are progressing safely and achieving your goals.


Please see link below for information about parking on our hospital sites.

Where to find us

Please click on the links below ? if can circle physio on map

Royal Preston Hospital:

Chorley & South Ribble Hospital:

Contact us


Royal Preston Hospital

Lines are open Monday – Friday (8.30-16.00) – 01772 522876

Chorley & South Ribble Hospital

Lines are open Monday – Friday (8.00-16.00) – 01257 245757


Text: Please reply to your text message reminder & one of our staff members will contact you to rearrange.