Services for Children and Young People with Special Educational Needs and Disabilities
Here are the details for 'Lancashire’s Local Offer : Lancashire’s Health Services' for our hospital.
Name of the service
Paediatric Therapy Department.
Our team currently comprises 3 Physiotherapists and 1 Occupational Therapist. The team aims to provide a high standard of therapy across a wide range of presentations and complex needs within Paediatrics.
The service includes input into;
Children’s Ward including Day case Unit
Children’s Clinic including Talipes, Orthopaedics, Cystic Fibrosis and Neuromuscular
We also provide a service for out-patient assessment and treatment of patients within our catchment area.
The team provide therapy for Children and Young People from 0-18 (still within full time education).
Our service also includes close MDT working with Ward staff, Occupational Therapists, Community Paediatric Therapists, Speech and Language Therapists, Specialist Nurses, Specialist teachers, Consultants, Psychologists and School Nurses to ensure the child’s needs are met holistically with an integrated approach.
How to contact us
Royal Preston Hospital
Sharoe Green Lane
Accessing the Service
Written referrals into the service are accepted from Consultants, Therapists from specialist Children’s Hospitals and members of the wider MDT (Multi Disciplinary Team). The referrer should provide a brief outline of the child’s presenting condition and relevant medical history.
There are waiting lists within the service, however we aim to see children within the allocated 18 weeks wait guidelines.
Decision making processes
Decision making processes used to determine who is eligible to receive a service.
All referrals are triaged by a senior member of staff for their appropriateness and relevance, prioritised to their urgency and then placed on the waiting list.
Should a parent wish to know where their child is on the waiting list then they can ring the department and a member of staff will inform them of their position and give parents an idea of the expected waiting time.
Methods of communication
Methods of communication with service users/patients and how they are involved in decision making/planning.
We do have information leaflets about the service and some of the treatments we provide. Some of these have been translated into other languages as appropriate.
Children receiving treatment are provided with a physiotherapy programme of exercises to be carried out at home. These will include both a written description of the exercise alongside a picture to aid understanding.
Goals will be set alongside both the child and their parents/carers so that we work together to achieve the best clinical outcome. The child will be regularly assessed using recognised validated outcome measures so we can monitor their development / progress and feedback will be provided.
The Therapy department within Royal Preston Hospital is wheelchair accessible. There is a disabled toilet and changing facilities nearby in main out-patients.
Workforce Skills and Training
All staff undertake mandatory training and Continual Professional Development to maintain and develop their knowledge and skills.
We have a range of staff with various skills and experience who are available to support one another and provide joint assessments if required, in the best interests of the child.
For further information
Should parents / carers / children who are already receiving treatment have any questions or queries they should contact their named Physiotherapist in the first instance, if they were unable to answer the query they would liaise with a more senior member of staff / manager.
If the child is not already known to a named Physiotherapist then any member of the team could be contacted, or alternatively the Therapy reception.
If the child or parents did not feel they could contact the named Physiotherapist then they should contact the Team Leader(s) for the service or the Clinical Therapy Manager.
Therapy department 01772 522876
Royal Preston Hospital via switchboard 01772 716565, bleep 3800.
Questions, queries or complaints can be made directly to a senior member of staff within the department, or the Clinical Therapy Manager. Alternatively if parents did not want to contact the Physiotherapy department themselves they could speak with the Patient Advice and Liaison Service (PALS) at the hospital.
The department regularly seeks parents and child feedback about the service with questionnaires. Feedback can also be provided in writing via Therapy Reception of the Clinical Therapy Managers.