CQC inspection

CQC inspection recognises continuous improvement at Lancashire Teaching Hospitals

CQC inspection recognises continuous improvement at Lancashire Teaching Hospitals

The Care Quality Commission (CQC) has rated Lancashire Teaching Hospitals NHS Foundation Trust as ‘requires improvement’ in its latest inspection report.

The CQC undertook a planned inspection of services at both Royal Preston Hospital and Chorley and South Ribble Hospital in July and August this year.

Whilst the overall rating remains the same as last year, the trust has achieved a rating of ‘good’ for well-led and caring across both Royal Preston and Chorley and South Ribble Hospital.

Four of the six services that were inspected this year are rated as ‘good’. This is a further improvement on last year. The services that were given a ‘good’ rating this year are surgery and critical care at Royal Preston Hospital and medicine and urgent and emergency care at Chorley and South Ribble. These good rated services now stand alongside maternity, end of life and outpatients on both sites and children and young people at Royal Preston Hospital which are already rated as ‘good’.

Urgent and emergency services have moved to ‘good’ in the effective and the well-led domains however are rated as ‘requires improvement’ overall. Medicine achieved a rating of ‘good’ at Chorley but maintained the rating of ‘requires improvement’ at Royal Preston.  

As part of the inspection, NHS Improvement and CQC undertook a Use of Resources assessment and rated the Trust as ‘requires improvement’, this has contributed to the overall rating of ‘requires improvement’ for the organisation.

Karen Partington, Chief Executive at Lancashire Teaching Hospitals NHS Foundation Trust, said: “We are delighted that the CQC has recognised the improvements we have made over the last year and that we have seen some positive changes in our ratings following the inspection.

“All services at Chorley Hospital are now rated as ‘good’ and six out of eight services at Preston are rated ‘good’. This is a significant improvement compared to last year and is testament to the hard work of our staff to maintain high quality and safe care for our patients, despite increasing demand on our services.

“We are proud to say that the CQC inspectors rated us as ‘good’ for caring and we were able to share many examples of where significant people working in our hospitals have demonstrated outstanding practice in this domain. We are also pleased to see our overall ‘well-led’ rating move to ‘good’. This is as a result of the contribution of our leaders at every level of our organisation, people who I continue to be motivated by every day.

“It’s great to see that we are moving in the right direction, however, we are not yet where we want to be. We are committed to continuously improving the safety, patient and staff experience and effectiveness of our hospitals moving towards an overall rating of ‘good’ and ultimately ‘outstanding.’

“We have a number of improvement programmes in place that are driving the improvement culture within the organisation to enable us to address the areas that require improvement within the report. These include an organisation-wide ‘always safety first’ programme, an ambitious urgent and emergency care programme, our Flow Coaching Academy and a shared governance and risk maturity plan.

“Our focus now is to rapidly spread the learning from the areas that have improved, continue to build a learning and improvement culture within the organisation to deliver excellent care with compassion for patients accessing all of our services.”

Tim Watkinson, Chair at Lancashire Teaching Hospitals NHS Foundation Trust, said:

“We will celebrate the improvements evidenced within the CQC report; we are on a journey to being rated as ‘good’ overall  and have made significant steps towards this. Whilst we are naturally disappointed that our overall rating has not changed this time, there is a commitment from the Board to work tirelessly on the areas that require improvement. We have a caring, well led, motivated workforce who have through this report, demonstrated their commitment to getting to good. Our role as a Board is to enable this.”

LANCS CQC Report Nov 2019 [pdf] 488KB