The Chief Executive's Blog
Back to the floor
It’s really important to our board that we truly understand what’s going throughout our hospitals. Our board makes unannounced visits to a different department or ward every month to see what’s happening, and talk to patients, their families and staff. In addition to this, last year I decided to work some shifts in different areas to see in detail how our patients experience every stage of their care, and to get a better understanding of the challenges our staff face.
After each ‘back to the floor’ shift I write a blog which summarises my experience, and identifies what action I’ll take to improve things, or ensure good practice is shared and embedded.
These blogs are shared with our staff, board and governors, I hope you enjoy reading them too.